plumThumb Relationship Marketing Servicesoffice: (425) 246-5931
fax: (888) 846-1669
email: info@plumthumb.net

Frequently Asked Questions

Below are the answers to the  questions most frequently asked regarding plumThumb and its services.

Q: My business is brand new.  Will your programs and services work for me?
A: Yes, for sure.  This is a great way to get off the ground running with your business.  Success in business requires building valued relationships with your customers.  plumThumb programs are designed to help you do just that.  Starting with our programs as your business begins is a great way to get a jumpstart on that process.

Q: My business has been around for awhile.  Isn't it too late to get started with a program like this?
A: Absolutely not.  In fact, putting together a concerted program to provide better service and value to your best customers is something you should do regardless of the maturity of your business.  It helps build your business in good times and helps protect your business when times are tough.  Whether you use a plumThumb program or another program, the time to get started is now.

Q: Should I give up my other marketing efforts if I choose a program from plumThumb?
A: It depends.  Not necessarily.  plumThumb programs are designed to bring cohesiveness to your marketing efforts to ensure that your entire efforts are synchronized and are maximizing your investments.  plumThumb representatives are prepared to review your entire portfolio of marketing initiatives and provide advice on where you can best be putting your efforts, irrespective of the vendor providing those services.  Our number one job is to ensure your business is optimized for success and the advice we offer reflects that mission.

Q: Your standard program is a monthly program.  Are there other options beyond that?
A: Yes.  The needs of businesses varies greatly.  A grocery store has very different needs than a restaurant.  plumThumb offers standard programs in a number of industry, each of which is tailored to the needs of those particular industries.  In addition, plumThumb offers a custom program available to any business.  If you choose this program, a plumThumb representative will work with you to craft a program customized to the needs of your business.

 

 

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